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Dirk Roelens

Educational Qualification:

  • MSc Eng. in Civil Engineering and & Metallurgy, University of Ghent, Belgium
  • MBA with specialization in Industrial Management, University of Leuven, Belgium
  • Master’s in Total Quality Management, University of Hasselt, Belgium

Professional qualifications:

  • EFQM Assessor, EFQM University, Brussels, 1999
  • Certified ISO 9001 auditor
  • SGS European Quality Institute, 2000
  • VCA Safety for Leaders, Prov. Institute for Safety, 2005
  • Certified Expert in Lean Thinking, Expertrating, 2007
  • Certified Expert in Total Quality Management, Expertrating, 2008
  • Masterclass Human Error Reduction, Flemish Quality Center, 2008-2010
  • Certificate Lean Six Sigma , Villanova University, 2009, Lean Sensei

Dirk is professor of Quality Management and member of the Institution’s Academic Council. Prof. Roelens teaches Qyality Management courses in the Institution’s BBA and MBA programs.

Research and publication:

Author of several articles in specialized magazines: newsletter quality, quality journal, Kluwer Quality Handbook, Technical management, e-magazine, the engineers newsletter, …
Author of the book “Effective Problem Solving using Apollo Root Cause Analysis” (Dutch version – ISBN 978-1-4092-9949-3).